Privacy Policy

Go Globie ApS, Højbro Pl 10, 1200 Copenhagen, Denmark (CVR 46300475). For privacy questions or data requests, write to privacy@goglobie.com.

For the data a company puts into Go Globie, such as its travellers, its travel policy and its trips, the company decides why and how it is used, and Go Globie processes it on the company's behalf. We offer a data processing agreement to every company customer.

For our own purposes, such as running accounts, billing, security, product analytics and answering demo requests, Go Globie decides and is responsible for the data.

Company details: the company's name, contact person, plan and invoices.

People: names and work email addresses, whether someone is an administrator or a traveller, and sign-in details.

The company's travel policy: the limits and rules it sets, such as cabin class, price limits and how far ahead to book.

Trips: destinations, dates, travellers, chat messages, the options chosen, bookings, costs and receipts.

Demo requests: the name, work email, company, company size and message you send us.

A traveller sees only their own trips. A company administrator can see all of the company's trips and travel spend, but cannot change a traveller's trips.

Someone who leaves the company loses access to it. Go Globie staff open company data only to run, secure and support the service.

To set up the company's account, apply its travel policy while travellers plan, and plan and book trips.

To show the company its travel spend, to invoice it, and to give support.

To keep the service secure, and to understand how it is used so we can improve it.

We keep a company's data while its account is active. When a company ends its agreement with us, we delete or return its data, unless we must keep some of it, for example invoices that Danish bookkeeping rules require us to keep.

A company can ask us to delete a traveller's data at any time.

Go Globie uses AI providers to understand requests and generate planning responses. That means the relevant trip context and conversation may be processed by those providers so the product can work.

We use travel-data providers to search for flights, stays, routes, schedules, images, and related trip information. They receive the search details needed to return options, such as origin, destination, dates, travellers, and similar constraints.

When a booking is made, the airline, hotel or other provider, and the platforms they use, receive the traveller details they need to complete it, such as name, dates and contact details.

Prices and availability are live or provider-based estimates where shown. Final availability, rules, and prices are confirmed by the provider.

Our database runs in the EU. Some of the providers we use, such as AI and analytics providers, may process data outside the EU. Where that happens, we use the safeguards that data protection law requires.

Data already processed by external AI or travel providers may be subject to their own retention rules. Some operational logs are kept for a limited period to debug errors, protect the service, and understand system reliability.

Essential cookies are used for sign-in and security. These are needed for the product to work.

Analytics cookies are off by default. We ask before enabling PostHog analytics cookies, and you can reject analytics without losing access to the product.

Our servers count key product events, such as a trip being created, a message being sent, or a plan becoming ready, whether or not you are signed in. This sets no analytics cookies and stores nothing on your device. It is tied only to your account identifier, or to a random guest identifier before you create an account, and never to your name or email.

When you are signed in, we also measure how the product is used in your browser, again without analytics cookies. For both, we rely on our legitimate interest in understanding and improving Go Globie. Rejecting analytics, or turning analytics off below, stops both.

We never sell analytics data or use it to target ads, and we never record your screen (session replay) unless you have accepted analytics cookies.

You can ask to access, correct, export, or delete your personal data. If the data belongs to a company account, we pass the request on to the company, which decides, and we help it answer. Write to us at the address below.

You can update your profile in Go Globie, and you can turn product analytics on or off at any time, using the switch in Your analytics choice below.

You can also complain to the Danish Data Protection Agency (Datatilsynet).

For privacy questions or data requests, write to privacy@goglobie.com. Go Globie ApS, Højbro Pl 10, 1200 Copenhagen, Denmark, CVR 46300475.

Because Go Globie is changing as the product and provider setup evolve, this policy may change. We will update this page when that happens.