Help & support

How can we help?

Answers to the common questions, and a direct line to us. If something is not working, telling us is the fastest fix.

— Frequently asked
How do we get started?

After a short demo we set up your company account with you. You invite your travellers and set your travel policy, and Go Globie runs it from there.

What does it cost?

Starter is free, with no card and no time limit. See every plan and price →

Are the prices and flights real?

Yes. Fares and stays come from real providers and are shown at the price the provider charges. We add no markup on flights or hotels. The final price is confirmed with the provider when you book.

How do we book?

Travellers book through Go Globie. They describe the trip in one conversation, choose an option that fits your policy, and Go Globie completes the booking.

How does our travel policy work?

Paste the policy you have, or let us draft one from how your company travels today. Set limits for cabin class, flight and hotel prices and how far ahead to book. Each limit can be a preference to flag or a rule to enforce.

What happens when a trip is outside policy?

Options that break a rule are never offered. Options that break a preference are marked out of policy on the card, with the reason, so the traveller can choose with eyes open.

Who can see our trips and spend?

Travellers see only their own trips. Company administrators can see all of the company's trips, but cannot change them.

Where is our data kept?

In the EU, and used only to run your travel. We never sell it. The AI and travel providers we use process the details of a request so the product can work. The Privacy page explains what we collect and why.

Does it work with our accounting tool?

Yes. Receipts go to your accounting tool, with more connections to follow.

How do I reach someone?

Use the contact form on this page, or the Feedback button in the corner of most pages. We answer in Danish and English, and every note is read.

What do you need?

Get in touch.

Report a problem, suggest an idea, or just say hello. Leave an email if you would like a reply.

Want to be one of our first companies?

We are bringing on a small number of companies and setting each one up by hand. Book a demo and we plan a real trip for one of your people.

Book a demo →